Trampoline park directors have a few considerations when looking for booking and operations management software. These businesses require:
- Booking engines that allow customers to make reservations online in advance. These systems should also provide a point of sale (POS) software or online payment gateway so customers can complete checkout online.
- Channel management to centralise bookings from all sales channels (including online and in-person sales) and update availability.
- Product management to list different types of activities, events, or experiences. Teams should also look for systems that allow them to offer parties or group events and product bundles.
- Inventory and staff management (aka resource management) to track trampolines and other equipment, prevent overbookings when inventory becomes unavailable, and simplify staff scheduling.
- CRM to store customer information.
- Features to share mobile tickets and waivers via email so customers can complete this paperwork before arrival.
- Features to support customer check-in so they can monitor who’s in the park, which trampolines they’re using, and which parties they’re part of, and keep a record of no-shows.
It’s also a bonus if these systems provide a reseller marketplace or connections with online travel agencies (OTAs).
These tools help expand your distribution network, reach audiences seeking activities in your area, boost reservations, increase revenue, and grow your business.
While many tools support trampoline park operations, high costs remain a challenge. Most software brands hide pricing and require a demo for a custom quote. The total cost, including subscription, booking, and transaction fees, often becomes an unrealistic expense for most parks.
Our system, Bókun, is a booking management platform for activity providers, tour operators, attractions, and event venues. It offers all the features mentioned above, with packages designed for businesses at any growth stage. While we primarily work with small, fast-growing businesses, we also provide custom enterprise solutions for scalability.
We compiled this guide of top-rated trampoline park management software to help you learn more about our solution and compare it with other popular tools.
Our guide covers:
After reading, you can explore Bókun’s platform and features by starting a 14-day free trial (no credit card required).
1. Bókun
Trampoline park software solution to manage experiences, bookings, availability, resources & back-office operations
Bókun is an all-in-one software solution for activity providers like trampoline park operators. It includes everything from online booking engines, channel management, and resource management to resellers and OTAs. It’s backed by advanced tools and automation to streamline workflows, help you earn new customers, and increase revenue.
Our system is user-friendly, highly configurable, and scalable, so you can tailor it to your business needs and adjust as you grow. In addition to activity providers, we work with thousands of businesses in the travel and tourism industry (and are part of the Tripadvisor family).
Aside from flexibility, what makes Bókun so accessible is our transparent, affordable pricing. Our core package, with all standard features, is $49/month. Our upgraded plans offer additional customisation options like Zapier connections.
Then, we charge super-low booking fees (1% to 1.5%, depending on your package) to minimise costs as you digitise your business and explore online sales channels.
In the sections below, we’ll explain how trampoline park directors use Bókun to stay organised and save time. You can also start a free trial to explore these features yourself.
Create a bookable website to enable online reservations
You can allow customers to reserve time slots and events from your website with Bókun’s booking engine widget. Our widget simplifies the booking and checkout experience so customers can move through the flow smoothly and pay at the time of booking.
If you already have a website, you can embed our booking engine with a few clicks.
If you don’t have a site, Bókun includes a one-click website builder to create a branded booking site. It’s easy to use, and we provide a gallery of plug-and-play templates to get you started. (You can also read about how to create your site in our guide here.)
Then, Bókun integrates with digital payment processors so you can provide customers with online and cashless payment options.
Connect popular tools like Apple Pay, Google Pay, PayPal, Raypd, Worldpay, Braintree, and Klarna so customers can choose their preferred payment method and complete checkout.
Grow your distribution network to earn new customers
Enabling online bookings from your site makes the process easy for customers who already know about you — perhaps they’ve booked with you in the past or saw your business on Google or a site like Yelp.
However, most business owners we talk to aim to grow their customer base, whether they want to increase memberships by X amount, book more parties, or consistently book out weekends.
You can’t fuel growth without investing in marketing efforts or growing your distribution network. That’s why many business owners look to online sales channels and reseller partnerships to see fast growth.
So, we built Bókun with a distribution Marketplace to support these initiatives.
Our network contains over 27K businesses in the travel and tourism industry — including activity and experience providers, tour operators, travel agents, destination management companies (DMCs), hotels and resorts, rental companies, and attractions like theatres, museums, and universities.
Through our Marketplace, you can connect with suppliers and resellers to establish partnerships. Bókun provides all of the tools to manage communications and contracts.
Activity providers use our Marketplace to:
- Connect with resellers who will earn bookings on their behalf.
- Drive new revenue by reselling others’ experiences or activities.
- Create bundles or packages with partners. For example, you could connect with a nearby rock climbing gym to offer customers a combo deal.
In addition to partners, activity providers can use our Marketplace to sell experiences on OTAs. Bókun connects with major names like Viator, GetYourGuide, Expedia, Trip.com, Klook, Civitatis, Headout, and more. Teams can also connect with Google Things to do via Bókun.
Selling trampoline park experiences on these sites can attract tourists or travellers planning to visit your area. This can be especially beneficial if you operate in a tourist town with seasonal visitors and travellers looking for fun activities.
You can also read more about earning new customers and filling your calendar here.
Centralise online & in-person bookings
Bókun provides a central calendar where you can see all upcoming reservations. This calendar populates bookings from your site, partners, and OTAs, and then you can add in-person reservations when you receive walk-ups. (We do not charge to add or manage offline reservations in Bókun.)
There are two key benefits of Bókun’s booking calendar:
- It keeps you organised and saves time. You don’t have to check multiple calendars and aggregate reservations.
- It updates availability across sales channels in real-time. If customers book a time slot on your site, that time slot is automatically marked unavailable on partner sites and OTAs. You don’t have to manually update calendars after aggregating bookings (and risk double bookings in the meantime).
Our calendar also has convenient staff scheduling tools; add team members to parties or activities so they can share safety procedures and manage the experience.
Bókun’s central calendar is available on desktop and mobile apps, so all staff members can access it and view upcoming reservations.
Design listings for your trampoline park business & activities
Bókun’s Experience tab houses everything you need to showcase your trampoline park, activities, and events. The product builder walks you step-by-step through how to create listings, showing you what detail to provide along the way.
Trampoline park managers often create a general “jump pass” listing with standard availability and time slots (more on how to set these in a moment).
But this product builder also lets you get more creative in your offerings. For example, you could offer a rope course, a ninja course, bounce tag, trampoline dodgeball, air dancing battles, hot potato, and more. This lets you provide customers with more fun and engaging experiences, so you stand out from competing trampoline parks.
You can also:
- Create listings for events you host. For example, we’ve seen businesses hold laser tag nights, dance parties for teenagers 18+, or little tike events for kids under six.
- Create listings for customers to book parties or group events.
- Offer extras or add-ons with products for customers to enhance their experience.
- Create combo experiences with other activities.
The product builder prompts you to add engaging titles and descriptions, images and videos, details on what to bring and what’s provided on the day of, and more. It also prompts you to specify the location to manage listings across multiple venues.
Then, before finalising listings, you’ll specify availability, pricing, and resources. The product builder prompts you through these steps.
Manage availability, pricing & resources
Bókun offers advanced availability, pricing, and resource management to maximise booking profits, fill your calendar, and avoid blunders where you must cancel or reschedule customers.
Here’s a quick rundown of how it works:
Availability Management
You set availability by choosing:
1. How customers book with you.
Decide whether they choose the date and time slot, specify just the day, or buy a general pass.
When creating listings for general jump passes or specific activities, managers require customers to choose a day and time slot. However, when creating event listings, managers may have customers book a day or buy a general pass.
2. Start and end dates for experiences.
A general jump pass has no end date because it’s a standard product, but if you’re creating a listing for an event, you will specify when the event runs. Then, customers can see event details and make bookings.
3. Available days and time slots.
Select the days and time windows for activities. Offer experiences in one-, two-, or three-hour sessions with various start times.
4. Booking cut-offs.
You can create rules to prevent last-minute bookings for particular activity or event types. For example, if you want customers to book parties at least five days in advance, you can make the booking cut-off five days before reserved start times.
This is also helpful for events where you need to have a head count beforehand (for example, if you’re catering the event, ordering merchandise, or making goodie bags for attendees).
5. Minimum and maximum capacities.
Capacity management is essential for trampoline parks, which need to limit the number of attendees on trampolines (or rope courses, etc.) and adhere to National Fire Protection Agency (NFPA) laws and safety protocols.
Bókun lets you set a maximum number of attendees for activities and events, and will block availability once you reach capacity. In addition, the resource management module (below) supports availability management and helps you maintain a safe number of attendees.
You can create availability rules by product so they automatically populate your calendar, and you don’t have to reset availability week by week.
Pricing
Bókun offers considerable flexibility when setting pricing and a dynamic pricing tool that automatically adjusts rates based on preset rules.
Trampoline parks often utilise the pricing categories tool and offer different rates for different age groups. For example, younger kids can visit at a more affordable price than adults, or they’ll offer discounted rates for seniors or service members.
They’ll also set private rates for parties or group events and often use Bókun’s bulk discount feature to offer lower rates for families or groups of 5 or more.
Bókun’s dynamic pricing tool encourages last-minute bookings, prepares for lulls or slow seasons, and maximises reservation revenue. It’s easy to use: you set rules to increase or decrease pricing during certain conditions or times.
For example, you could:
- Encourage last-minute reservations by programming Bókun to lower rates as booking cut-offs approach.
- Prep for slow seasons by scheduling discounts during those months.
- Maximise revenue by increasing rates of top-selling activities during busy seasons.
Then, the Bókun reporting dashboard lets you monitor bookings and revenue (more on this tool later).
Resource Management
Bókun includes native resource management so you can keep an inventory of:
- Trampolines
- Staff
- Equipment and supplies for activities — such as rope courses, laser tag guns, dodgeballs, etc.
Here’s how it works:
- Specify a name for each resource (ex., Trampoline #1 or Laser Tag Gun #1)
- Add the capacity (ex., A trampoline could hold two or three attendees at once while a laser tag gun is assigned to one attendee)
- Assign it to a resource category (ex., Trampolines or Laser Tag Guns)
Then, you designate resource categories to experiences.
As mentioned above, assigning resources to experiences improves Bókun availability management. Bókun can check available seats and supplies to block bookings when you reach capacity or inventory becomes unavailable. This eliminates all risk of overbookings.
Another critical convenience of Bókun inventory management is automated resource allocation. Bókun supports a variety of allocation rules — shared (round robin), shared (orderly), sticky, and private — and you can combine rules to optimise resource usage.
For example, you could assign a specific section of trampolines for activities like dodgeball or dance battles and use the shared (orderly) rule to fill one trampoline at a time. If you only receive a handful of bookings for the activity, you can use fewer trampolines and free up the others for general jump passes.
In addition, you could use the sticky allocation rule to reserve trampolines for private parties and free them if parties aren’t booked before cutoffs.
You can also skip assigning resources to experiences with the Not Used rule or manually assign resources at the time of booking with the Manual rule.
You can learn more about Bókun’s resource management module here.
Improve guest experiences with modern conveniences
We’ve already covered the convenience of reserving activities and checking out online — but Bókun also supports customer experiences with mobile tickets, automated communications, fast check-in tools, and portals.
After completing their reservations, customers receive a booking confirmation email with their day, time slot, and other details. The email includes a link to the customer portal, where they can view, modify, or cancel upcoming reservations.
Customers can switch to an earlier or later time slot, swap days, or cancel. Your booking calendar automatically updates to show customer changes. (Bókun also sends another confirmation email with details of the changes.)
In addition to confirmation emails, Bókun will send mobile tickets so customers can save these to their devices before arrival and streamline check-in.
Then, Bókun provides a gallery of email templates to schedule and send based on your business requirements and preferences. You can personalise these and add attachments like waivers to share with customers before check-in.
Customers can download waivers from emails and either a) print and sign them to bring on the day of or b) virtually sign and send them back to you. Either way, it beats completing this paperwork in person.
You can also schedule:
- Reminders before reservations
- Follow-up emails to thank customers for visiting
- Referral or review requests (with links to your socials or online profiles)
- Marketing newsletters
- Abandoned cart emails
- Other promotional emails to encourage new business and improve customer retention
Bókun supports customer check-in with our mobile apps and convenient ticket-scanning feature.
Staff members can view the Bókun booking calendar, see upcoming reservations and who’s scheduled to attend, and scan customer tickets upon arrival. They can easily track who arrived in the park and who missed their reservation.
Monitor back-office operations & report on bookings and revenue
Bókun includes a reporting dashboard with an array of performance and financial reports. You can see:
- Total number of reservations (over various timeframes)
- Top-selling activities
- Who books with you — to learn more about your customer base
- Incoming revenue — total and by sales channel, partner, or product
- Number of reschedules or cancellations
- Inventory usage
- And more
With Bókun reporting, you can make data-driven decisions to enhance your product line, invest in new sales channels, optimise inventory utilisation, and increase revenue.
You can also share Bókun reports or export the data to other business intelligence tools.
In addition to our reporting dashboard, Bókun includes a native CRM that automatically saves customer information. This supports our automated communications tool and helps you reduce software costs.
Packages & getting started with Bókun ticket management
As mentioned, transparent pricing sets Bókun apart from other trampoline management solutions. As you’ll see with competitors below, most brands don’t share pricing until the demo stage, and pricing can be complicated.
We strive to make Bókun accessible for small businesses and keep pricing as straightforward as possible.
Here’s how it works: We offer a 14-day free trial, a limited free plan, and three paid packages.
The 14-day free trial lets you explore the platform features and provides basic access to our Marketplace and OTA connections. The limited free plan allows you to manage offline and Viator reservations in our system.
The START plan includes all of our core features discussed above and is the most popular solution for activity providers. This plan is available at $49/month, and we charge a 1.5% booking fee per online reservation (from your website, OTAs, and partners). Offline bookings are always free, and we waive Bókun booking fees on reservations from Viator’s site.
Our two upgraded packages — PLUS and PREMIUM — are for larger teams seeking additional customisation options (via Zapier) or sub-vendor management. These upgraded plans also include additional onboarding support and an annual business review to help you optimise Bókun for continued growth.
You can get started with Bókun by exploring our free platform here.
2. VenueSumo
The second option on our list is VenueSumo. Apart from Bókun, VenueSumo offers one of the most robust solutions for trampoline park providers. Although the site doesn’t share pricing details, reviews suggest subscriptions start at $300/month (making them one of the more affordable alternatives on our list).
VenueSumo’s platform checks the boxes mentioned in our intro and even includes a network to partner with reseller agents. It also conveniently offers a website CMS for teams who need to create a branded site.
In addition to these core features, VenueSumo supports trampoline park operations with a guest manifest, SMS messaging to chat with customers, automated discount management, and incident management.
VenueSumo has received a limited number of reviews, all of which are positive.
Customers say the VenueSumo team guides you through migration and onboarding, and the platform is intuitive and user-friendly. They also note that the VenueSumo team is available to address concerns or issues with the software to keep you running smoothly.
Features
- Website CMS
- Online booking & ticketing tools
- Digital waiver solutions
- Options to sell memberships & gift cards
- Options to manage parties, groups, and event bookings
- Options to sell add-ons
- Options to offer combination products
- Guest feedback
- POS software
- Integrations with online payment gateways
- Options to invoice guests
- CRM
- Incident management
- Multi-venue management
- Discount management
- Agent Portals
- Customer Portals
- SMS messaging
- API & integrations
- Robust reporting
Pricing
VenueSumo offers three packages for different business sizes (Junior Sumo, Big Sumo, and Enterprise plans) but does not share pricing online.
That said, the VenueSumo site advertises zero booking or transaction fees — customers pay one flat subscription cost. As mentioned, review sites suggest subscriptions start at $300/month.
If you’re interested in VenueSumo, contact the team to learn more about pricing.
3. ROLLER
ROLLER is another dedicated software solution for trampoline park management. The platform includes essential tools to enable online reservations and manage operations — it offers channel, inventory, and capacity management, a digital waiver solution, options to sell memberships, bundles, and private parties, and other convenient features.
ROLLER is noted as easy to use and comprehensive. Reviewers say it’s simple to navigate and set up, and there’s a minimal learning curve for other staff members. The downsides mentioned are the lack of mobile-friendliness and limitations with reporting.
It’s also worth noting that ROLLER does not offer a partner network to help grow your customer base. However, they integrate with Groupon so that you can promote your trampoline park and experiences on their site.
Features
- Online ticketing engine
- Channel management
- POS software
- CRM
- Digital waiver solution
- Inventory management
- Capacity management
- Options to sell memberships & gift cards
- Options to manage party bookings
- Options to create product bundles
- Guest feedback
- Self-serve kiosk
- Integrations with online payment gateways
- ROLLER API
- Staff permissions
- Reporting
Pricing
ROLLER offers four plans (LITE, PRO, PREMIUM, ENTERPRISE) for businesses at various growth stages, but it does not disclose pricing for packages.
ROLLER suggests contacting its team to learn more about pricing. It also offers a free 14-day trial to test its platform and your package before committing.
Review sites indicate ROLLER’s packages range between $395/month to $1,045/month.
4. BMI Leisure
BMI Leisure also offers a comprehensive software solution for trampoline park management.
The platform is modern and user-friendly, and the brand has over 20 years of experience working with activity providers and attractions. In addition to trampoline parks, they support amusement and water parks, virtual reality centres, arcades, go-kart racing venues, mini golf courses, family entertainment centres, escape rooms, museums, and aquariums.
The platform includes expected features like an online booking system, POS, resource management, and digital waiver management to maintain a centralised calendar and simplify customer experiences. It also provides:
- Options to sell season passes or establish membership programs to improve customer retention.
- Automation to streamline back-office processes, like sending confirmation emails and customer tickets.
- Tools to manage activities, reservations, and availability across multiple venues.
BMI Leisure can accommodate businesses at all growth stages. They offer various solutions and packages, guided onboarding, and 24/7 support. While there is very little customer feedback on the software, the most recent reviewer says the software is easy to use and manage, and customer support is highly responsive.
Features
- Online booking
- Digital waiver solution
- Options to manage group and event bookings
- Options to sell season passes or memberships
- Customer credits & rewards to improve retention
- Self-serve kiosk
- POS
- Online payment gateway
- Staff management
- Food & beverage management
- Multi-venue & franchise management
- CRM
- Marketing automation tools
- Back-office tools
- Robust reporting
Pricing
BMI Leisure offers two packages (Core and Expansion) and activity-tailored upgrades for trampoline parks, but the site does not disclose pricing for packages or upgrades. Review sites also do not share pricing details.
BMI Leisure suggests contacting its team for a free demo and quote.
5. Parafait
The last name on our list, Parafait (by Semnox), is another holistic solution for trampoline park management. The brand is based in India and works with trampoline parks and other activity providers, such as bowling alleys, arcades, laser tag arenas, and indoor playgrounds, in over 50 countries worldwide.
Parafait’s solution offers all the must-have tools for trampoline park management: an online ticketing engine, channel and inventory management, digital waivers, product management, party booking options, and a CRM.
However, it’s not as robust as the competitors above; for example, it lacks a partner network, options to sell bundles, and convenient check-in tools.
Parafait’s site boasts 24/7/365 customer support and good value for money. The team also offers scalable solutions to support business growth.
Customer feedback doesn’t disclose much about pricing (and neither does Parafait’s site). Reviewers mention that they like Parafait for offering a “one-stop-shop solution” and that the platform is highly flexible and easy to use. They warn that the UI is a little dated and the software can be glitchy.
Features
- Online booking module
- Channel management
- Product management
- Digital waiver solution
- Digital signage tools
- Inventory management
- RFID cards & wristbands
- Slot-based bookings
- Options to manage party bookings
- Wireless debit card reader
- CRM
- Reporting
Pricing
Parafait does not share pricing on its site; you must contact the team for a custom quote.
Honourable mentions
During your search, you may also see names like Aluvii, Party Center Software, and Akrobat. These brands also offer trampoline park software solutions but are a little more dated.
The options above provide more advanced features and functionality, a modern UX and design, and are often easier to learn and use. For those reasons, we suggest the names above over these runner-ups.
You can also explore more activity booking software in our guide here.
Get started today
Discover what Bókun’s booking management system holds for your trampoline park business. Start a 14-day risk-free trial.
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